Privacy Policy & Data Protection
Trust Capital Wealth Group values your privacy and is committed to protecting your personal information in full compliance with the laws of the United States of America. This Privacy Notice explains how we collect, use, disclose and safeguard your information when you use our services.
What This Policy Covers
This notice covers: the type of personal information we collect and how we collect it — how we use your personal information — who we may share it with — and your choices including how to access and update your data.
What Information We Collect
To open and operate your account, respond to enquiries and provide our products and services, we may collect the following personal information:
- Identity information including your name, date of birth, and images to establish your identity and background
- Financial information to assess your creditworthiness and suitability for products or services applied for
- Contact details including email address, phone number and residential address
- Information you provide when applying for any of our products and services
- Transaction data, account activity and usage information when you use our platform
How We Use Your Information
We use your personal information only for legitimate purposes, including:
- To assess your applications and requests for our products and services
- To verify your financial standing through credit reference and reporting checks
- To manage and maintain your account(s) and facility(ies) with us
- To better understand your current and future investment needs and financial situation
- To provide you with information on products, services, offers and contests that may be of interest to you
- To improve our existing products and services and to develop new ones
- To notify you about benefits and changes to features of products and services
- To respond to your enquiries and complaints and to generally resolve disputes
- To meet disclosure requirements of any law binding on Trust Capital Wealth Group
- For audit, compliance and risk management purposes
- To protect or enforce our rights to recover any debt owing to us
- To conduct anti-money laundering checks and for crime detection, investigation, prevention and prosecution
Security of Your Information
Your information is our asset. Trust Capital Wealth Group places great importance on ensuring the security of your personal data. We regularly review and implement up-to-date technical and organisational security measures when processing your information.
All employees of Trust Capital Wealth Group are trained to handle personal information securely and with the utmost respect for your privacy.
Encryption
Authentication
Sensitive fields
Fraud detection
Retention of Your Information
Trust Capital Wealth Group will retain your personal information in compliance with this Privacy Notice and the terms and conditions of your agreement(s) with Trust Capital Wealth Group for the full duration of your relationship with us and as required by applicable law thereafter.
Your Rights
You have the right to access, correct and update the personal information we hold about you at any time. Please contact our support team to submit any data access or correction requests and we will respond promptly.
Revisions to This Policy
This Privacy Notice may be revised from time to time to reflect changes in law, our practices or business operations. Notice of any such revision will be published on Trust Capital Wealth's website and where required, communicated to you directly.
